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Player Protection

Last Updated: April 21, 2026

We want play on Rabbet to stay fun and in your control. This page is a quick way to find what you need — whether that's help right now, a tool to manage your play, account security, or someone to talk to.

Need help right now?

The National Problem Gambling Helpline™ is free, confidential, and available 24/7.

Call or text: 1-800-MY-RESET (1-800-697-3738)

Chat: 1800myreset.org

The legacy number 1-800-GAMBLER (1-800-426-2537) also remains active. State-specific resources are listed in our full Responsible Play Policy.

1. Manage Your Play

Rabbet has built-in tools to help you keep your play within limits you set for yourself. All of them are in the Responsible Play section of your profile.

  • Player Limits — set daily, weekly, or monthly caps on how much you spend, how much you stake in Offers, the maximum size of any single Offer, and how much time you spend on the app.
  • Cool-Off Period — block your own access to Rabbet for between 3 and 365 days. Useful when you want a break.
  • Self-Exclusion — longer-term exclusion from the platform when you need more than a cool-off.
  • Close your account — permanent. Available in Settings or by emailing support@rabbetgaming.com.

Full details: See the Rabbet Responsible Play Policy.

2. Worried About Your Play — or Someone Else's?

A few signs that play may be becoming a problem:

  • Thinking about the next session more than feels healthy.
  • Spending more than you intended, or chasing losses to win money back.
  • Feeling restless or irritable when you try to cut back.
  • Hiding play activity from family or friends.
  • Borrowing money to fund play.
  • Play interfering with work, sleep, or relationships.

If any of those sound familiar — about you, or about someone you care about — you are not alone, and help is available. The crisis numbers above will connect you with trained, confidential support 24/7. The Gamblers Anonymous 20 Questions self-assessment is one widely used screening tool.

3. Block Yourself From Play Sites Across Devices

If you want to block your access to play platforms beyond just Rabbet, two independent tools can help:

  • BetBlocker — free and anonymous. Blocks 90,000+ play sites and apps across iOS, Android, and desktop. Once activated, the block cannot be lifted until your chosen period ends.
  • Gamban — paid subscription, broader coverage.

If you share devices with someone under 21, parental controls (Apple Screen Time, Google Family Link, Qustodio) help prevent unauthorized access.

4. Account Security

Reset Your Password

Tap "Forgot password" on the login screen. We will email a six-digit one-time passcode (OTP) to the email address on your account. Enter the OTP when the app prompts you, and you can set a new password.

Suspect Unauthorized Access?

If you think someone else may have your password, or you see activity in your account you didn't do, contact us immediately at support@rabbetgaming.com. We can lock your account while we investigate.

Account & Game History

Every transaction, deposit, withdrawal, and Offer is logged in your account. You can review the full history at any time in your Profile under Financial Information.

5. Underage Play

Rabbet is for adults aged 21 or older (or the local age of majority, whichever is higher). We verify identity at the time of any cash redemption. If you have devices in your home that someone under 21 might access, parental control software helps prevent unauthorized use.

If you believe an underage person has accessed Rabbet using your account, contact support@rabbetgaming.com immediately so we can address it.

6. Complaints, Questions, and Concerns

We want to hear from you. Whether you have a concern about your account, a suggestion for the platform, a complaint about another user, or a question about anything in this Hub, reach out:

Email: support@rabbetgaming.com

Mail: Rabbet Gaming, LLC, 437 West Division St. #403, Chicago, IL 60160

Our customer support team is available 24/7. Most messages get a response within 12 to 24 hours.

7. Where to Find Our Other Policies

  • Responsible Play Policy — detailed information on responsible play tools, warning signs of problem play, and state-by-state help resources.
  • Terms of Use — the full agreement governing your account, including eligibility, dispute resolution, and arbitration.
  • Privacy Policy — how we handle your personal information.
  • Master Sweepstakes Rules — the rules governing Sweepstakes activity, including how to obtain Rabbet Cash at no cost, how prizes work, and how redemption is handled.

If anything in this Hub conflicts with our Terms of Use or other formal policies, the formal policy controls. We update this page periodically as our tools and resources evolve.